Section 21 is gone. Your inventory and your clean are now the evidence. Here's how to make sure they hold up.
From a real Lynch check-out report
Recorded at check-in. Compared line by line at check-out.
Under the old rules, landlords could evict with notice alone. Now you need Section 8 evidence, and that evidence is built from your documentation: the check-in inventory, the clean standard, the check-out record. A poor inventory at the start of the tenancy can lose you a possession claim that should have been won.
Cleaning disputes alone account for 54% of all UK deposit adjudications.
the compliance ceiling per breach under the RRA. This is no longer a nice-to-have.
Most landlords commission an inventory at check-in and never think about it again. Then six months later, a cleaning dispute lands at TDS or DPS and suddenly that inventory becomes evidence. If it's vague, undated, or doesn't match what the tenant saw, you lose deductions you should have won.
In reality, many landlords do. You go through the report to make sure the brand-new blinds are recorded, that the freshly painted walls say "no marks", that the mattress protector you supplied, still in its packaging, is on there. Because if it isn't recorded at check-in, you can't claim for it at check-out. A good clerk gets it right first time. A good report doesn't need a second pass.
A lot of inventory reports bury the facts in words. Ours don't. Straight points, consistent format, and only what you need to know. Less time reading, less back and forth clarifying what something means, and a stronger document if it's ever tested.
Cleanliness, from the same report
The clean and the inventory, evidenced in one document.
Most of the market runs cleaning and inventory as separate businesses. Lynch runs both to a single published standard, with the same team. The cleaner knows what the inventory clerk will check for. The clerk knows what the clean is supposed to deliver. No "well, the cleaner didn't touch that." Same list. Same people. Same accountability.
If you have multiple properties or tenancies, consistency matters. One year a pristine check-in, the next a lower bar. Tenants notice. Disputes surface. Lynch's advantage compounds over time. Your portfolio runs to the same baseline across every turnover.
Your tenant doesn't have to use your contractor, and we'd never suggest forcing it. But there's a practical problem with a cleaner nobody knows: once the tenancy ends, the tenant has no access to the property. If anything needs putting right, you're arranging access for a company you've never met, or it simply doesn't get fixed. If Lynch did the clean, we go back in and sort it. Keys, access, coordination, handled.
Recommend us to your tenant at the end of the tenancy. Whether they use us is up to them. If they do, any issue that comes up afterwards is ours to fix, not yours to manage.
A surprising number of check-outs fail because the tenant didn't know they had to be out. The appointment is still chargeable, the report is delayed, your new tenant or your works are suddenly waiting on a rebooked slot, and if works start before the check-out is done, the report can be compromised. When you book a check-out with Lynch, we coordinate the handover with the tenant directly and confirm in writing that they know when to vacate. If it still goes wrong, the record shows where the responsibility sits.
Most of the check-out process happens after the clean. The clerk may not visit for days. We set the guarantee at 14 days so the protection is still live when the report is written.
Fourteen days from the clean date, tied to your check-out process. If the clerk flags a cleaning issue, we re-clean at no cost, prioritised ahead of new work so a new tenancy is never left waiting. If you challenge the accuracy of the inventory, we correct it in writing.
Trusted by London letting agencies for over 15 years. They keep coming back because disputes are lower and the documentation holds up.
"The inventory report will be my credibility."
London landlord
Consistency matters. One check-in bar one year, a different bar the next, and tenants notice. Disputes surface. Lynch's advantage is that you can book the same team across multiple properties, same standard, same documentation baseline. Portfolio management gets easier.
Get your price, see the live diary, book and pay in one place. If you'd rather talk through your properties and compliance dates first, our team is on 020 3667 2636.
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